SHIPPING & DELIVERY POLICY
This Shipping and Delivery Policy describes the fulfillment and delivery processes for all services and products provided by Scrolln't through https://scrollnt.in and the Scrolln't Android application.
1. Nature of Products & Digital Delivery
Scrolln't is a 100% digital software application and SaaS service. We do not sell or deliver physical tangible goods. Consequently, physical packaging, postal delivery, or freight shipping are not applicable to any transactions on our platform.
2. Instant Electronic Delivery & Provisioning
Upon successful payment confirmation via our payment partner Razorpay:
- Instant Activation: Your purchased subscription (Scrolln't Pro) is unlocked electronically and immediately within the application in real-time.
- Zero Waiting Time: Features including 2x XP multipliers, offline audio tracks, and rare mascot skins become accessible instantly upon payment verification.
- Invoice Delivery: An electronic payment receipt and transaction confirmation will be generated on-screen and optionally dispatched to your registered email address/phone via SMS.
3. Delivery Confirmation & Issues
If your payment was debited but your Pro subscription features did not unlock immediately:
- Tap Restore Purchases in the in-app subscription screen.
- If the issue persists due to a network glitch, email our support desk at scrollnt.support@gmail.com with your Razorpay Payment ID.
- Our technical support team will manually verify and provision your entitlement within 2 to 4 hours.
4. Delivery Costs
Since all services are delivered over digital networks, there are zero shipping fees, handling charges, or delivery surcharges. The price displayed during checkout is all-inclusive.